Speakers
Bill McKeown, MBA, GPHR, SPHR, SHRM – SCP adjunct professor lewis university Bill McKeown has over 25 years of experience in human resources. His experience spans both public and private sector industries. He has worked domestic and international operations for an India-based pharmaceutical company that provides healthcare products and services to global markets across India, USA, Europe, Asia and the Middle East. He also served as the Assistant Commissioner of Human Resources for the City of Chicago, Department of Aviation where he oversaw all human resources functions for an extended staff of approximately 2,000 employees who maintain the daily operations of the Chicago O’Hare and Midway International Airports. Aside from his work in Human Resources, Bill is an Adjunct Professor at Lewis University in Romeoville, Illinois where he teaches “Introduction to Strategic Management” for the College of Business and “Human Resource Management” and “Labor Relations in the Aviation and Transportation Industries” for the College of Arts and Sciences.
Bill received his MBA from the Keller Graduate School of Management and his Bachelor of Science Degree from the University of Illinois. He also earned his Commercial Pilot Certificate through the University of Illinois – Institute of Aviation Part 141 Aviation Flight Program. He is one of only 1,500 Human Resources Professionals to hold both the Global Professional in Human Resources (GPHR®) and Senior Professional in Human Resources (SPHR®) certifications. |
Michael Clow, MBA, MS, CPM, A.A.E. Associate Aviation career services Michael Clow is a highly-experienced airport management and development professional. His 20-year career in civilian airports includes positions as General Manager and Terminal Manager with AvPORTS at Atlantic City International Airport and Newark Liberty International respectively, Airport Director for the City of Morgantown, Airport Planning, Development, Environmental, and Technical Services Manager for the City of Tallahassee, as well as with The Onyx Group, the Federal Aviation Administration, MJC Aviation Services and with Aviation Career Services. He is also a career veteran of the US Navy, having served in positions in aviation maintenance and logistics management.
Mike’s educational background includes a Bachelor’s Degree from Iowa State University, a Master of Science in Aeronautics and a Master of Business Administration, both from Embry-Riddle Aeronautical University. He has also taught courses for Embry-Riddle Aeronautical University’s in Airport Management, Airport Operations and Safety, Airport Planning and Design, Airport Finance and Project Management. He is an Accredited Airport Executive (A.A.E.) with the American Association of Airport Executives and a Certified Public Manager from the American Academy of Public Management. |
Eric Mercado, C.M., ACE CEO Aviation Career Services Eric founded ACS in 2010 with the vision of offering a fresh recruiting, leadership development and consulting experience to the airport and aviation industry. His experience spans general aviation, Part 139 commercial service and shared-use airport management ranging from non-hub to large hub airports. He has managed airports and their operations and maintenance departments as a supervisor and manager while recruiting and developing their respective staff.
Eric is a Certified Member, Airport Certified Employee (ACE) – Operations, and ACE – Security, through the American Association of Airport Executives. He holds a Bachelor’s Degree in Aviation Management and Minors in Airport Management & Planning and Spanish from Southern Illinois University Carbondale (SIUC). He also earned his Private Pilot Certificate through the SIUC’s Part 141 Aviation Flight Program. Recently, Eric has completed courses toward a graduate certificate in human resources focusing on talent acquisition from the University of California Los Angeles (UCLA). Eric is also involved in various organizations including ACI-NA, AAAE, Airport Minority Advisory Council (AMAC), National Association of State Aviation Officials (NASAO) and others where he lends his expertise to committees and is a regular speaker on a variety of aviation human capital topics. |
David Bird Executive Director dupage airport authority . |
Mark Doles Director of Aviation Facilities & properties Dupage airport authority . |
About ACS
Established in 2010, Aviation Career Services (ACS) has developed into a full-service talent management and development firm to meet the changing human capital needs of our industry. With a focus on “Elevating the Industry”, ACS has brought together the expertise of seasoned and diverse professionals from municipal, state government, airport, aviation and other business industry executives. Collectively, our team is equipped with an array of recruitment, human resources, employee engagement, employee training and development, strategy and airport management consulting expertise, amounting to over 200 years of hands-on experience. This experience has ranged from state government to management of divisions and airports from general aviation up through large hub airport administration including many large private sector businesses.
With years of practical experience in the recruiting, employee development and human resources realm, our quality and expertise is unsurpassed. We have perfected the recruiting techniques necessary to source “today’s” high-quality executive. Through our leadership and talent development services, we have assisted in the professional development of municipal, airport, aviation and business professionals nation-wide. In each instance, we’ve provide them the tools and the know-how to showcase and exercise their unique skill sets; effectively molding them into the modern industry leader.
Furthermore, based on our experience of managing airports throughout the industry, we offer airport management consulting services ranging from operational, organizational development, departmental and staffing evaluations, audits, interim and permanent management and other industry-specific consulting.
With years of practical experience in the recruiting, employee development and human resources realm, our quality and expertise is unsurpassed. We have perfected the recruiting techniques necessary to source “today’s” high-quality executive. Through our leadership and talent development services, we have assisted in the professional development of municipal, airport, aviation and business professionals nation-wide. In each instance, we’ve provide them the tools and the know-how to showcase and exercise their unique skill sets; effectively molding them into the modern industry leader.
Furthermore, based on our experience of managing airports throughout the industry, we offer airport management consulting services ranging from operational, organizational development, departmental and staffing evaluations, audits, interim and permanent management and other industry-specific consulting.